Shipping costs are calculated based on cumulative weight of entire order and are different for domestic and international delivery. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name, address or contact number ) any extra cost towards re-delivery shall be claimed by the user placing the order.

Shipment/delivery time, of the order processing starts from the day of receipt of the payment confirmed against the order placed with TICH. The shipment /delivery time is an approximate time and usually takes 5-7 days from the time that payment is made and may vary as per the availability of the product/s and pin codes.. TICH shall not be liable for any delay / non-delivery of purchased goods by flood, fire, wars, acts of God or any cause that is beyond our control.

The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise TICH reserves the right to confirm and validate the information and other details provided by the user at any point of time. If upon confirmation, such user details are found not true (wholly or partly), TICH has the right in its sole discretion to reject the registration and debar the user from using the services available at this website, and / or other affiliated websites without prior intimation whatsoever.

Delivery of orders would be done address specific not person specific.
All Duties and taxes for international shipping shall be borne by the customer TICH is not liable to pay any Duties or Taxes for International Shipping.

After having placed their order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation on orders after the product has been dispatched from our warehouse.

In case of cancellation, there is no credit refund given on the purchase amount, but you may exchange it for another product(s) of same or higher value by paying the remainder. You may also opt for store credit to be added to your account against the returned order, which you can use to shop online, within the duration of validity of the store credit.